Overview
Senior Living Assistance, a London – based senior living advisory service, sought to scale its lead generation through strategic digital advertising.
Operating in a highly sensitive, trust-driven industry with a modest $2,200 budget, the objective was clear: generate a consistent pipeline of high-quality leads while maintaining cost-efficiency in a competitive local market.
Challenges
Catering to a niche audience of family caregivers and elderly decision-makers, Senior Living Assistance encountered key obstacles:
- Limited digital presence and brand visibility within the London senior care ecosystem
- High cost per lead in the senior living vertical
- Difficulty connecting emotionally with high-intent users at the right decision-making moment
Solution
We deployed a multi-phase performance marketing strategy tailored to the unique needs of the senior care market:
- Audience Targeting & Funnel Design
- Identified decision-makers aged 45–65 with aging parents across London (primarily Austin, Dallas, and Houston)
- Designed click-to-lead funnels optimized for mobile use and instant-form completion via Facebook
- Creative & Ad Optimization
- Created empathetic, informative ad creatives addressing trust, peace of mind, and urgent care needs
- Launched video and carousel ads with compassionate storytelling and trust-driven copywriting
- Platform Strategy
- Ran targeted campaigns across Facebook and Instagram with segmented ad sets for family caregivers
- Used Meta Instant Forms for rapid lead capture and integrated CRM for quick follow-up
- Agile Campaign Optimization
- A/B tested copy, creative, and targeting in six separate campaign versions
- Reallocated budget daily toward top-performing ads based on cost per result and lead quality
Implementation
Over an eight-week period, we launched, tested, and optimized six lead campaigns using data-driven iterations.
Performance was reviewed daily, and underperforming ads were quickly paused to focus spend on those generating the highest-quality leads.
Results
Senior Living Assistance delivered standout results from a lean and focused media budget:
- Sales Pipeline: Over $12,000 in confirmed revenue directly attributed to paid leads
- Ad Spend: $2,201.01 across all campaigns
- Lead Volume: 150+ qualified leads generated
- Cost Per Lead: Averaged just $14.67 per lead, with best-performing ad at $10.33
- Reach & Visibility: 43,788 reach and 89,799 impressions with 3,000+ landing page visits
Brand Lift: Significant follower growth and increased inbound inquiries via Facebook
Conclusion
Senior Living Assistance proved that even in a high-stakes, emotion-driven niche like senior care, a disciplined and human-centered digital strategy can drive exceptional ROI.
Their campaigns achieved a 5.5x return on ad spend, setting a new benchmark for senior care marketing in the U.S. region.
Lessons Learned & Future Outlook
Empathy-first messaging, precise targeting, and ongoing optimization were critical to success. The next phase includes:
- Launching remarketing campaigns to re-engage warm leads
- Expanding reach to neighboring states with similar demographics
- Introducing educational video content and caregiver testimonials to boost trust and conversion
